Play Grand Casino Privacy Policy

Play Grand Casino is committed to protecting your privacy. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. As a UK Gambling Commission-licenced operator, we collect and retain certain personal information as required by law, and we do so transparently and securely.

This Privacy Policy describes the data we collect when you register and use a Play Grand Casino account, the purposes for which we use it, who we share it with, how long we keep it, and your rights as a data subject. For questions, contact our Data Protection team at [email protected].

What We Collect

At registration we collect your name, date of birth, email, address, and phone number to open your account, verify your age, and meet KYC obligations. As you use the site, we record your gameplay, deposits, withdrawals, bonus claims, and support communications. We collect payment method details (card numbers are tokenised and never stored in full), and technical data such as IP address, browser type, and session duration.

How We Use Your Data

We process your data to provide casino games, account services, and financial transactions; to comply with legal obligations including UKGC licence conditions and anti-money laundering rules; and to protect against fraud and ensure platform security. Marketing communications are sent only with your consent, which you can withdraw at any time.

Sharing With Third Parties

Play Grand Casino shares data with payment processors, identity verification agencies, fraud prevention services, and technology providers, all under data processing agreements. We disclose data to the UK Gambling Commission and HMRC when legally required. We do not sell or rent your personal data for marketing purposes.

Your Rights

Under UK GDPR you may request access to your data, correction of inaccuracies, deletion (where legally possible), restriction of processing, data portability, and object to certain processing. You may withdraw marketing consent at any time. To exercise these rights, contact us at [email protected]. You may also complain to the Information Commissioner's Office at ico.org.uk.

Last updated: February 2026